Customer Care

Most of my pieces are one of a kind.

Sometimes I will make a few of a particular design.

Most will be custom made to order.

As every piece is handmade your custom piece may vary very slightly to that in the photograph.

Rings can be made to size. If you are unsure of your ring size you can measure in mm the circumference around the middle knuckle of the finger you would like to wear the ring on. ‚Äč

I may be able to accommodate requests for different gemstones and would advise on change in cost accordingly. 

Above all I want my customers to love their jewellery and to be happy with the service they receive. Please get in touch if you have any questions or would like to discuss an order. I will endeavor to respond to all enquiries within 24hrs. 

Honouring our planet

Our planet needs us to tread with care. 

Precious metals and gemstones are ethically sourced. I work in 925 Sterling Silver and Fine Silver with occasional accents of Fairtrade 9k or 14k gold or 24k gold leaf. I also recycle and reuse my own silver.

All packaging is made from recycled materials.

Hallmarking

Under the terms of the Hallmarking Act 1973 all pieces of precious metal over a certain weight must be hallmarked if they are to be sold. For silver this is 7.8g. Most of my pieces are below this weight, however, as an assurance of quality most of my larger pieces are hallmarked. 

I am registered at the Sheffield Assay Office and my hallmarked pieces will be stamped with my own unique Makers Mark.